Cookie Policy
Last Updated: May 2026
This U.S. Cookie Policy explains how Biozone Scientific Group Ltd uses cookies and similar technologies on our U.S. website. This Policy should be read together with our U.S. Privacy Notice.
1. What Cookies and Similar Technologies Are
Cookies are small text files placed on your browser or device when you visit a website. We may also use similar technologies, including local storage, pixels, tags, scripts, server logs, and analytics tools.
These technologies help us operate the site, secure it, remember your preferences, understand website usage, and support communications and related website functions.
2. How We Use Cookies and Similar Technologies
We use cookies and similar technologies to:
- operate and secure the website;
- prevent fraud, abuse, and bot traffic;
- direct visitors to the correct regional website;
- remember language, region, and privacy preferences;
- support forms, chat, quote requests, and customer interactions;
- measure website performance;
- improve website content and usability;
- support marketing and campaign measurement where permitted.
3. Types of Cookies We Use
Category | Purpose | Choice |
Essential cookies | Required for website operation, security, page navigation, session management, bot protection, load balancing, privacy choices, and regional routing. | These cookies are necessary and cannot usually be switched off through our website controls. |
Preference cookies | Remember choices such as language, region, website settings, and saved privacy or cookie preferences. | You may be able to manage these through cookie settings or your browser. |
Analytics cookies | Help us understand how visitors use the website, which pages are viewed, how users move through the site, and whether the site is working as expected. | These are optional where required by law. |
AI, chat, or interaction cookies | Support online forms, assisted interactions, chat, or AI-enabled tools where these are available on the website. | These may be optional depending on the function and local law. |
Marketing and advertising cookies | Support campaign measurement, advertising, retargeting, or similar activities where these technologies are used. | These are optional where required by law and may be covered by U.S. privacy opt-out rights. |
4. Cookies and Technologies That May Be Used
The exact cookies used may vary depending on website configuration, services enabled, and your choices. Cookies and similar technologies may include:
Cookie or technology | Provider | Purpose |
session_id | Odoo | Maintains website session and core website functionality. |
frontend_lang | Odoo | Remembers language or regional preference. |
im_livechat_previous_operator or similar | Odoo, where live chat is enabled | Supports continuity for live chat or assisted interactions. |
__cf_bm | Cloudflare, where enabled | Supports bot management and website security. |
__cflb | Cloudflare, where enabled | Supports load balancing and session affinity. |
site_region or similar | Biozone | Remembers whether you selected the U.S. or European site. |
cookie_consent or similar | Biozone/Odoo | Remembers your cookie choice. |
_ga, _gid, _gat or similar | Google Analytics, where enabled | Supports website analytics and performance measurement. |
utm_source, utm_medium, utm_campaign or similar | Biozone/Odoo | Supports campaign attribution and enquiry source tracking. |
Pixels, tags, or advertising identifiers | Marketing or advertising providers, where enabled | Supports campaign measurement, retargeting, or advertising-related activity. |
Embedded video content | Vimeo | Delivers and displays video content embedded on the website. Vimeo may receive technical information required to serve the content. |
5. Your Cookie Choices
The native Odoo cookie tool does not currently provide a category-by-category or individual-cookie preference centre. We keep this under review and may update this policy if the available controls change.
6. U.S. Privacy Choices
For U.S. users, cookie controls may also relate to rights under state privacy laws. Where applicable, you may have the right to opt out of sale of personal information, sharing of personal information, targeted advertising, and certain profiling.
You may exercise applicable choices through the privacy choices, cookie settings, or contact methods made available on our website.
Where required by applicable law, we honour recognised browser-based opt-out preference signals, such as Global Privacy Control.
7. Regional Routing Cookies
Because we operate both U.S. and European websites, we may use technical information from your request, including IP-derived country or region information, to direct you to the most appropriate version of our website.
We may also store your manual region choice in an essential or preference cookie so that your selected region is remembered. You may be able to change region using the website’s region selector.
8. Third-Party Cookies and Services
Some cookies, embedded content, and similar technologies may be provided by third-party providers that help us operate, secure, analyse, improve, or market our website. These providers may process information according to their own privacy notices as well as their agreements with us.
Our website may contain embedded video content provided by Vimeo. When a page containing Vimeo-hosted content is loaded, your browser may establish a direct connection with Vimeo's servers in order to retrieve and display the video. This may result in Vimeo receiving technical information such as your IP address, browser type, device information, and page request details. We configure Vimeo embeds using privacy-enhancing settings, including Vimeo's Do Not Track mode where available, to minimise analytics and tracking activity.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. When we do, we will post the updated version on this page and update the Last Updated date.
10. Contact Us
Biozone Scientific Group Ltd
Unit A5, Compass Business Park
Pacific Road
Cardiff
CF24 5HL
United Kingdom
Email: [email protected]
Telephone: 0333 577 6111